Cookies Policy
TABLE OF CONTENTS
1. What Are Cookies?
Cookies are small text files that a website stores on your device when you visit it. They allow the website to recognise your device, remember your preferences and collect information about how the site is used. Unless you register or submit personal information through a form or the chat, cookies do not allow us to identify you personally.
2. Types of Cookies
By duration: session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them.
By owner: first-party cookies are set by the website you are visiting. Third-party cookies are set by a different domain or service provider.
By purpose:
- Necessary cookies are required for the website to work securely, to remember your cookie preferences and to operate the chat. They do not require consent.
- Analytics cookies help us understand how visitors use the website so we can improve it. They are only set if you accept them.
- Functionality cookies allow the chat to recognise you and keep your conversation history. They are only set if you accept them.
This website does not use advertising cookies.
3. Cookies Used on This Website
bluetree.group is hosted on HubSpot, which acts as our website, chat and CRM provider. The following cookies may be set:
Necessary cookies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| __cf_bm | Cloudflare (HubSpot CDN) | Bot protection and website security | 30 minutes |
| __cfruid | Cloudflare (HubSpot CDN) | Rate limiting and security | Session |
| __cfuvid | Cloudflare (HubSpot CDN) | Rate limiting and security | Session |
| __hs_cookie_cat_pref | HubSpot | Records the cookie categories you have consented to | 6 months |
| __hs_opt_out | HubSpot | Remembers your cookie choice so we don’t ask again | 6 months |
| __hs_do_not_track | HubSpot | Prevents the tracking code from sending information to HubSpot | 6 months |
| __hs_initial_opt_in | HubSpot | Prevents the cookie banner from displaying repeatedly | 7 days |
| hs-messages-is-open | HubSpot | Remembers whether the chat window is open | 30 minutes |
| hs-messages-hide-welcome-message | HubSpot | Hides the chat welcome message after it has been dismissed | 1 day |
Analytics cookies (only set with your consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| __hstc | HubSpot | Main visitor-tracking cookie: first visit, last visit and session count | 6 months |
| hubspotutk | HubSpot | Identifies the visitor and links form submissions to contact records | 6 months |
| __hssc | HubSpot | Tracks the current session | 30 minutes |
| __hssrc | HubSpot | Determines whether the visitor has restarted the browser | Session |
Functionality cookies (only set with your consent)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| messagesUtk | HubSpot | Recognises visitors who use the chat so their conversation history can be retrieved | 6 months |
4. How to Manage or Disable Cookies
When you first visit our website, a cookie banner allows you to accept or decline non-essential cookies. Visitors in the European Union can also choose which categories to accept through the Cookies settings option in the banner.
To change your choice later, delete the cookies stored in your browser for bluetree.group. The banner will appear again on your next visit.
You can also block or delete cookies at any time through your browser settings. Blocking necessary cookies may affect how the website and the chat work.
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
5. Changes to This Policy
We may update this Cookies Policy to reflect changes in the cookies we use or in applicable regulations. Last updated: 26 October 2026.
6. Contact
For more information about how we process personal data, please read our Privacy Policy. If you have any questions about this policy, contact us at info@bluetree.group.